Privacy Policy

OVERVIEW

This Privacy Policy explains how personal information may be collected, used, shared, and protected when you use the ZIZOU DESIGN website, purchase a product, or communicate with ZIZOU DESIGN.

ZIZOU DESIGN is the brand under which this website and its products are offered. References to “ZIZOU DESIGN,” “we,” “us,” or “our” refer to the owner and operator of the ZIZOU DESIGN brand and website.

This Privacy Policy should be read together with the ZIZOU DESIGN Terms & Conditions .

INFORMATION WE HANDLE

ZIZOU DESIGN may receive information you voluntarily provide when communicating with us, including your name, email address, messages, customer-support information, licensing inquiries, and other information included in your communication.

ZIZOU DESIGN may also receive order information made available through Lemon Squeezy, such as customer contact details, products purchased, order information, and transaction status where reasonably necessary to provide products, support customers, maintain records, or resolve order issues.

The website and its service providers may also process technical information such as IP address, browser or device information, request data, and similar information necessary to operate, secure, and support their services.

HOW INFORMATION IS USED

ZIZOU DESIGN may use personal information to provide and support products, respond to communications, address delivery or licensing issues, maintain appropriate business records, prevent fraud or misuse, protect legal rights, comply with legal obligations, and operate or improve the website and customer experience.

Where applicable law requires a legal basis for processing, information may be processed to perform or administer a transaction or request, comply with legal obligations, pursue legitimate business interests, or with consent where required.

LEMON SQUEEZY

Purchases are processed through Lemon Squeezy, which acts as Merchant of Record for those transactions. Lemon Squeezy processes payment, billing, tax, transaction, security, and fraud-prevention information in accordance with its own privacy practices and legal responsibilities.

ZIZOU DESIGN does not directly collect or store complete payment card numbers entered through Lemon Squeezy checkout.

Information collected directly by Lemon Squeezy is subject to the Lemon Squeezy Privacy Policy .

LIVE CUSTOMER SUPPORT

Live customer-support functionality may be provided through tawk.to on the ZIZOU DESIGN Contact page .

When the live-chat service is loaded or used, tawk.to may process messages, IP addresses, browser or device information, cookies, local storage, and other technical information necessary to provide, secure, and operate the service.

Information processed through the live-chat service may be used by ZIZOU DESIGN to respond to questions, provide customer support, address purchase or licensing issues, and maintain appropriate support records.

tawk.to's handling of information is also subject to the tawk.to Privacy Policy .

WEBSITE HOSTING

This website is hosted through GitHub Pages. GitHub may process technical information, including information associated with website requests and visitor IP addresses, for hosting, security, and related operational purposes under its own privacy practices.

COOKIES & LOCAL STORAGE

This website uses local browser storage for necessary website functionality, including remembering products placed in the shopping bag.

Third-party services may also use cookies, local storage, or similar technologies where necessary to provide their functionality. For example, tawk.to may use such technologies when its live-support service is loaded on the Contact page.

Browser settings may allow you to restrict or delete stored website data. Doing so may affect certain website features.

SHARING & INTERNATIONAL PROCESSING

ZIZOU DESIGN does not sell personal information for monetary consideration.

Information may be shared when reasonably necessary with service providers supporting the website, transactions, or customer relationship; to comply with applicable law or valid legal process; to prevent fraud or security threats; or to protect legal rights.

ZIZOU DESIGN and its service providers may process information in countries other than the country where you are located. Where required by applicable law, international processing or transfers are subject to applicable data-protection requirements.

RETENTION & SECURITY

Personal information retained directly by ZIZOU DESIGN is kept only for as long as reasonably necessary for customer support, business, accounting, security, dispute, or legal purposes.

Service providers may maintain their own retention periods under their respective policies and legal obligations.

Reasonable measures are used to protect information handled by ZIZOU DESIGN. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights concerning your personal information, including access, correction, deletion, restriction, portability, objection, withdrawal of consent, or other rights provided by law.

Requests concerning information handled directly by ZIZOU DESIGN may be submitted through the support methods available on the ZIZOU DESIGN Contact page .

Requests concerning information controlled directly by Lemon Squeezy or another independent service provider may also need to be submitted directly to that provider.

CHILDREN'S PRIVACY

ZIZOU DESIGN does not knowingly seek to collect personal information from children where parental consent or other authorization is required by applicable law.

CHANGES & CONTACT

ZIZOU DESIGN may update this Privacy Policy to reflect changes to the website, business practices, service providers, or legal requirements. The current version and its latest update date will be published on this page.

Questions concerning this Privacy Policy or personal information handled by ZIZOU DESIGN may be submitted through the support methods available on the ZIZOU DESIGN Contact page .